At Trekfit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways)

Non-Personal Information

  • Browser type

  • Device details

  • IP address

  • Pages visited and browsing behavior

Purchase & Service Information

  • Order history

  • Warranty details

  • Communication records

2. How We Use Your Information

Trekfit uses your information for:

  • Processing and delivering orders

  • Providing customer support

  • Sending order updates and notifications

  • Improving our website performance

  • Enhancing user experience

  • Marketing and promotional communication (only with your consent)

  • Preventing fraud or unauthorized transactions

3. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Offer personalized recommendations

You can disable cookies from your browser settings if you prefer.

4. Sharing Your Information

We never sell or misuse your personal data.
However, we may share your information with:

  • Shipping partners (for delivery)

  • Payment gateways (for safe transactions)

  • Service technicians (for product support)

  • Legal authorities (only if required by law)

All third-party partners follow strict data protection policies.

5. Data Security

We take strong measures to protect your information through:

  • Encrypted payment gateways

  • Secure servers

  • Restricted data access

  • Regular security updates

Despite this, no method is 100% secure, but we ensure maximum safety.

6. Your Rights

As a user, you have the right to:

  • Access your personal information

  • Update or correct your data

  • Request deletion of your data

  • Opt-out of marketing emails

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites.
Trekfit is not responsible for the privacy practices of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.